About Brotherly Technology

28 years of family-built IT support for small businesses in Rome, GA and beyond. We're total tech nerds who love making technology accessible, secure, and stress-free.

Why clients stay
  • Owner-led serviceDirect line
  • Response commitment< 15 min
  • No long lock-in contractsMonth to month
10+ yrs Serving businesses across Georgia, Tennessee and Alabama
Cover of The Small Business IT Buyers Guide by Jess Roberts

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Our free guide helps you understand what to look for in IT support, the fees involved, and how choosing the right partner can protect your business from data breaches, compliance risks, and unnecessary downtime.

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The difference

What changes when someone is actually accountable

Before

Unmanaged, or managed in name only

  • Downtime discovered by staff, not systems
  • Backups running, but never actually tested
  • Three vendors, none of them accountable
  • Security spend with no idea what it covers
With Brotherly Technology

One accountable partner

  • Issues caught by monitoring before work stops
  • Recovery tested, with a known recovery time
  • One named team answerable for the whole stack
  • A clear picture of what is protected and what isn't
Jess Roberts, Owner of Brotherly Technology
Our Story

Giving Business Owners Peace of Mind Through Secure and Affordable IT Solutions

Hello there, I'm Jess. I'm a business owner and a passionate advocate for technology and cybersecurity. My journey into the world of technology began 28 years ago when I got my first computer. What a story that is, but let's just say that moment sparked a lifelong fascination with the endless possibilities technology offers.

Through my work with small businesses and even into Fortune 500 companies, I observed a troubling pattern: despite significant investments in technology and cybersecurity, many still fell prey to cyber-attacks.

This realization led me to establish Brotherly Technology with a clear mission—to provide small and medium businesses with secure and affordable IT solutions, giving them the peace of mind they deserve.

My family has built this business through hard work and the trust of dedicated business owners like you. Let us be the technology partner you can rely on.

Real people, real hands on the hardware

The people who actually fix it

No offshore call centre and no rotating cast of strangers. The same small team learns your setup, answers when you call, and gets hands on the hardware when something genuinely needs it.

  • A named account manager who knows your environment
  • Owner-led service — you can reach the top without a ticket
  • Onsite when it matters, remote when it's faster
A Brotherly Technology technician working inside a desktop PC

We've Been IT Since 1996

We're total tech nerds—and we love it. From the latest gadgets to cybersecurity puzzles, our team gets a kick out of solving your tech challenges. Why? Because we're passionate about making technology accessible and secure for everyone.

1996

The Beginning

Picture this: It's 1996, and we've just spent all our summer cash on a used IBM PC. Only problem? It doesn't even turn on! But instead of sulking, that mishap sparked a passion for all things tech. After some hustle, we bought out a local PC Repair shop. Suddenly, our quest to fix that old clunker of a PC became something bigger.

2000s

Software & Growth

As we got comfortable with hardware, we took a leap into the world of software programming. We even crafted a software solution that got picked up by a huge bank, revolutionizing how they processed small loans. But our heart always belonged to small businesses—the people who helped us get to where we were and who most of the time really needed the most help.

Today

Your Trusted Partner

With over 28 years in the technology game, we have a solid handle on most everything tech and are constantly learning so we can figure out the rest. Whether you're a Windows purist or a Mac enthusiast, we've got the chops to make it happen. We're the silent guardian in the background watching over and protecting your business from threats.

The Brotherly Technology support team
How it actually works

Most problems are solved before you hear about them

Support should be something you notice by its absence. This is the loop running behind every account.

Step 1

We watch

Monitoring runs continuously across your systems, so problems surface as alerts rather than complaints.

Step 2

We catch it early

Most issues are caught and resolved before anyone in your team notices anything was wrong.

Step 3

We fix it

Remote first, onsite when it genuinely needs hands. Either way, one named team owns the outcome.

Step 4

We report back

Plain-English updates on what happened, what changed and what is worth doing next.

Why Choose Brotherly Technology?

We go beyond fixing tech issues—we build meaningful relationships. From day one, we're all in, listening to your needs, breaking down the jargon, and offering solutions that truly make sense for your business.

We're Your Neighbors

We're not just any IT shop—we're your neighbors, and we care. The moment you team up with us, you'll feel like part of the family. With us, you're not just a client, you're a partner.

No Tech Jargon

Confused by tech lingo? No worries. We're your translators, making all things tech easy-peasy. We focus on what matters to you, keeping your best interests front and center.

Personalized Support

You're never just a number or an account. We offer personalized support that fits you like a glove, and we genuinely want to simplify your life.

Security First

We're fully insured and compliant, continuously investing in upskilling our team so they can have the skills needed to protect your business from evolving threats.

Immediate Response

We answer live and connect you with a technician who can start resolving your issue in 60 seconds or less. No waiting, no per-incident fees.

25+ Years of Excellence

Since 1996, Rome area businesses have trusted us to keep their networks running smoothly. Our reputation is built on trust, and half of our new clients come from referrals.

"This company makes you feel like family."

Chris Rankin
The Rankin Firm LLP

Our Values

Secure

We protect your business with enterprise-grade cybersecurity, proactive monitoring, and HIPAA-readiness solutions.

Support

Immediate response times, unlimited remote support, and onsite assistance when you need it—always with a positive attitude.

Connect

We help hybrid and remote teams stay connected securely with cloud solutions, VPN access, and reliable infrastructure.

Monitor

24/7 proactive monitoring catches and resolves issues before they impact your business, keeping your systems running smoothly.

12 IT services under one accountable provider
8 Industries we support day to day
3 States covered by local engineers
24/7 Monitoring and support coverage
Free download

The 12-Point IT Health Check

The checklist we run on every new client network. Score your own setup and see where the gaps are.

  • Backup and recovery questions most owners never ask
  • The 4 security gaps we find on nearly every network
  • A scoring sheet to prioritise what to fix first

Your download starts right away — and we'll email you a copy to keep. No cost, no obligation.

One accountable technology partner.

Tell us what's slowing your team down. We'll show you exactly how we'd fix it — no pressure, no jargon.

Book a Free Consultation
Book a Free Consultation