Privacy Policy

Introduction

Brotherly Technology LLC ("we," "our," or "us") operates the website brotherlytechnology.com and provides managed IT services, cybersecurity solutions, and related technology services. We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or engage with our services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Submit a contact form or consultation request
• Call or email us for support or inquiries
• Sign up for our newsletter or resources
• Become a client and provide information necessary for service delivery

This may include:

• Name, email address, phone number
• Company name and business information
• Technical details about your IT environment (for service delivery)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• IP address and general location
• Pages visited, time spent, and referring site
• Device information and operating system

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site usage, and support marketing efforts. You can control cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested information
• Deliver and support our IT services
• Send service updates, newsletters, and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect our rights and prevent fraud

Third-Party Services

HubSpot

We use HubSpot for contact form management, customer relationship management (CRM), and email marketing. When you submit a form on our website, your information is collected and stored by HubSpot in accordance with their privacy policy. For more information, visit HubSpot's Privacy Policy.

Analytics

We may use analytics services (such as Google Analytics) to understand how visitors use our site. These services may use cookies and collect information such as page views, session duration, and traffic sources.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist in operating our website, conducting our business, or servicing you (e.g., HubSpot, email providers, analytics services).
• Legal Requirements: We may disclose information if required by law, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with your explicit permission.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct or update inaccurate information.
• Deletion: Request that we delete your personal information (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.
• Cookie Management: Adjust your browser settings to block or delete cookies.

To exercise these rights, contact us at hello@brotherlytechnology.com.

Client Data and Confidentiality

As a managed IT services provider, we may access client systems and data to deliver our services. We maintain strict confidentiality and security protocols for all client data in accordance with our service agreements and applicable laws, including HIPAA where applicable.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Brotherly Technology LLC
800 Reynolds Bend SE
Rome, GA 30161
Phone: 404-907-1005
Email: hello@brotherlytechnology.com