PCI DSS-focused technology support
Put practical safeguards around the systems that touch card payments, without turning your front counter into a compliance department.
Based in Rome, Georgia, Brotherly Technology helps small businesses that accept card payments make practical, informed technology decisions about the computers, network, and accounts around those payments.
Card security works best when it is part of the routine
PCI DSS, the Payment Card Industry Data Security Standard, is the card industry's security standard for protecting cardholder data. It applies to businesses that accept, process, store, or transmit payment card data, from a retail counter to a medical office that takes cards at checkout. The technology side of it lives in ordinary places: the PC next to the payment terminal, the shared login at the front desk, the guest Wi-Fi, and the inbox where a card number should never have landed.
- Know which systems, accounts, and network connections sit near cardholder data
- Make encryption, access control, and MFA part of normal work
- Keep card systems monitored, patched, and separated from everything else
Practical safeguards around your card systems
We connect the right technology work to your PCI DSS obligations. The tools come from the same layered approach as our cybersecurity services.
Control access
- Unique accounts instead of shared logins, so you can see who did what
- Multi-factor authentication (MFA) on email, remote tools, and the systems that matter
- Access controls that limit cardholder data to the people who need it
Protect the environment
- Server encryption, hard drive encryption, and encrypted email
- Firewall management with intrusion detection and prevention, deep packet inspection, and web and application filtering
- Network segmentation that keeps card systems off the same flat network as guest Wi-Fi and office PCs
- Endpoint detection and response (EDR) and managed endpoint protection on covered devices
Watch and recover
- 24/7 monitoring and real-time alerting on covered systems
- Microsoft and third-party patch management to keep systems current
- Vulnerability scans and dark web monitoring that inform security priorities
- Backup and disaster recovery, quoted as its own service, so a ransomware incident doesn't have to take your records with it
Assessments, policies, training, and documentation
The safeguards above are the technology side of PCI DSS. We also help with the rest of the work: formal risk assessments, written security policies, staff security training, and audit-ready documentation. These are scoped and quoted separately from our monthly managed IT plans, so you take on only the compliance work your business needs.
Backup, Microsoft 365, email security, and other per-user licenses are itemized, so you pay for what your business actually uses. Unlimited support on our managed plans means business-hours remote support. When you see 24/7, it refers to monitoring, and after-hours work is quoted separately. The line items are on pricing.
A clearer path from uncertainty to a working plan
Review
We look at your systems, network, and accounts to see where card data moves and which devices sit near it.
Prioritize
Findings become a practical list of safeguards, in the order that reduces the most risk first.
Strengthen and monitor
We configure the controls, keep them monitored and patched, and revisit them when your systems or payment setup change.
Practical guidance from people who understand the technology
Our small, owner-led team learns your environment, explains the work in plain English, and stays available when a decision needs context. As a Sophos partner, we choose the right security tools for your business and stay the one team accountable for how they run.
- A named account manager who knows your environment
- Remote support when it is faster and onsite help when it matters
- Clear reporting on what is protected and what needs attention
A note on scope: technology support can help put PCI DSS safeguards into practice. It is not legal advice, it does not replace your compliance counsel or your payment processor's requirements, and no IT provider can guarantee compliance.
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Who this is for
Retailers, restaurants, service businesses, and offices that take card payments and want the computers and network around those payments set up properly.
Some businesses fall under more than one rule. A dental or medical practice that takes cards at checkout may also need our HIPAA-focused support. A financial services office may also fall under the FTC Safeguards Rule. We can handle the technology side of all three together.
Frequently Asked Questions
Who has to follow PCI DSS?
Any business that accepts, processes, stores, or transmits payment card data. That includes small retailers, restaurants, and medical and dental offices that take cards at checkout, not only large merchants.
Will working with you make us PCI compliant?
No IT provider can guarantee compliance, and our support is not legal advice. We put technical safeguards in place around your card systems, such as encryption, access controls, MFA, firewall management, and monitoring, so your business is in a stronger position.
Do you also handle risk assessments, policies, and training?
Yes. We offer formal risk assessments, written security policies, staff security training, and audit-ready documentation as separately scoped work, quoted on its own rather than included in a monthly managed IT plan. See pricing for how separate work is handled.
What technical safeguards do you put in place?
Unique accounts and MFA, encryption, access controls, firewall management, network segmentation, EDR, patching, and 24/7 monitoring. These come from our cybersecurity services, applied to the systems around your card payments.
Is email security or backup included in a managed IT plan?
No. Backup, Microsoft 365, email security, and other per-user licenses are itemized, so they appear as their own lines on your quote.
Do you work with practices that also handle patient data?
Yes. Some practices need HIPAA and PCI DSS safeguards at the same time, and we can handle the technology side of both together.
Turn compliance questions into a practical next step
Tell us where your team needs more clarity. We will help you understand the technology work that can support your next decision.